For

Answer every driver — even with your hands under the bonnet

Workshop enquiries are urgent by nature: "car won't start", "strange sound when braking", "aircon not cold", "accident — can you quote for the repair?" The driver messages two or three workshops, often with photos, and books the one that replies with something concrete. A slow reply doesn't delay the job — it loses it to the workshop down the road.

Meanwhile everyone in the workshop is exactly where they should be: under a car, on a test drive, elbows in an engine bay. Nobody can stop to answer WhatsApp, and by lunch the morning's enquiries have gone cold. RocketReply answers for you. A missed WhatsApp call or message gets an instant reply, and on the AI plan the conversation keeps going until a human is free.

Calls and messages, both covered

• A missed call gets an instant reply: "Sorry we missed you — the team's on the floor. What's the car and what's the problem? Photos help us advise faster."
• An incoming message — the photo of the dent, the "how much for servicing?" — is answered while the driver is still deciding.

Three levels of answer

• Starter — every missed call and message gets an instant, on-brand reply in your workshop's voice.
• Pro — an AI assistant gathers what your advisor needs: make and model, the symptom or damage, how urgent, preferred timing — so the enquiry arrives ready to quote or book in.
• Business — the captured details flow to your job cards or scheduling via webhook, so a WhatsApp enquiry becomes a booked inspection without anyone re-keying it.

Why WhatsApp, specifically

Drivers don't describe car problems — they photograph them and WhatsApp the picture. The thread becomes the job record: photos, the quote, the booking, the "ready for collection" message. It's the channel the whole job runs on, and the one nobody on the workshop floor can watch.

RocketReply covers it all day. No new number, no forwarding — one QR scan on the number customers already use.

Honest about the boundaries

RocketReply won't quote a repair sight-unseen — and it shouldn't. On Pro, the AI works from your instructions plus hard guardrails: it never invents a price, never diagnoses a fault, and hands anything safety-related or ambiguous to your team. It captures the enquiry and keeps the driver warm; your mechanics still do the looking and the fixing. One saved servicing or repair job a month more than covers it.