For
Never miss a table booking during the rush
The WhatsApp enquiries that matter most arrive when you have the least time to answer them: mid-service, during the lunch rush, on a fully-booked Friday night. A diner messages "table for four tonight?" and if nobody replies, they book somewhere that did. A missed booking is an empty table you can't get back.
RocketReply answers when the floor is slammed. A missed WhatsApp call or an unanswered message gets an instant reply, and on the AI plan the conversation continues until someone can take over.
Calls and messages, both covered
- A missed call gets a quick reply: "Thanks for calling — we're mid-service! How many, and what time were you thinking? I'll check the book."
- An incoming message is answered right away instead of getting buried under the next fifty.
Three levels of answer
- Starter — every missed call and message gets an instant, on-brand reply in your restaurant's voice.
- Pro — an AI assistant handles the common asks: opening hours, whether you have a slot, rough menu and dietary questions — keeping the diner engaged toward a booking.
- Business (rolling out) — the AI hands the booking details — party size, time, name — to your reservation system or an automation via webhook, so the table gets held without pulling anyone off the floor.
Why WhatsApp, specifically
Diners increasingly book by WhatsApp — it's faster than a phone call and less friction than a form. It's also the thing you can't watch during the exact hours the bookings come in.
RocketReply covers it right through service. No new number, no forwarding — one QR scan on the number diners already message.
Honest about the boundaries
On Pro, the AI works from instructions you set plus hard guardrails: it never invents a menu item, a price, or a reservation it can't confirm, and it hands anything unusual — large groups, special events, complaints — to your team. RocketReply keeps the enquiry warm; your staff still confirm the booking.
Stop losing customers to missed WhatsApp calls and messages.
Start 14-day free trial →No credit card · No new phone number · Live in minutes