For

Never miss a patient's booking request again

A dental clinic's front desk is busiest exactly when patients are trying to reach it: check-in rush, a procedure running over, the phone ringing while someone's at the counter. And after hours, the enquiries don't stop — "how much is scaling and polishing?", "can I move my Thursday appointment?", "my tooth is hurting, do you have anything tomorrow?" A patient who doesn't hear back often books the clinic that replied.

RocketReply answers on the channel patients actually use. The moment a WhatsApp call goes unanswered or a message lands while the desk is occupied, it replies in seconds — and on the AI plan it holds the conversation until your team takes over.

Calls and messages, both covered

• A missed call gets an instant reply: "Sorry we missed you — we're with a patient. Were you calling to book, reschedule, or ask about a treatment?"
• An incoming message is answered while the patient's intent is live, instead of sitting unread until closing time.

Three levels of answer

• Starter — every missed call and message gets an instant, on-brand reply in your clinic's voice.
• Pro — an AI assistant handles the routine back-and-forth: opening hours, location, booking and rescheduling requests, what a first visit involves — steering toward a confirmed appointment.
• Business — once the AI has the patient's name, the treatment they want, and their preferred time, it passes that to your booking system or an automation via webhook, so the appointment request is already in the system when the desk gets to it.

Why WhatsApp, specifically

Patients in Singapore don't call the clinic line or fill in a form — they WhatsApp. It's where they ask the slightly awkward pricing question they'd never ask at the counter, and where they message at 9pm when the desk is dark. That after-hours window is where a large share of new-patient enquiries live.

RocketReply covers it around the clock. No new number, no forwarding — one QR scan on the number patients already message.

Honest about the boundaries

This is healthcare-adjacent, so the guardrails matter. On Pro, the AI works from instructions you set plus hard rules: it never invents a price, never makes clinical claims, never comments on subsidies or claims eligibility, and hands anything medical — pain, symptoms, emergencies — straight to your team. It captures and schedules the enquiry; your clinic owns the patient relationship and the care.