For

Never miss an aircon booking while you're on a job

In Singapore, a dead aircon isn't an inconvenience — it's an emergency. "Aircon not cold", "water leaking from the unit", "need chemical wash, how much?" — the enquiries come in waves with the heat, and the customer messages three companies and books the first that gives a useful answer. The rest never hear back.

Your problem is structural: you're up a stepladder with a unit opened up, or out at a condo doing four units back to back. You can't reply, and by the time you do, the booking is gone. RocketReply answers in your place. A missed WhatsApp call or an unanswered message gets an instant reply, and on the AI plan the conversation keeps going — pricing the job type, capturing the address and timing — until you take over.

Calls and messages, both covered

• A missed call gets an instant reply: "Sorry I missed you — mid-service on a job. Which unit, and is it not cooling, leaking, or due for a service? I'll get you a slot."
• An incoming message is answered while the customer is still comparing, not after they've booked a competitor.

Three levels of answer

• Starter — every missed call and message gets an instant, on-brand reply in your company's voice.
• Pro — an AI assistant handles the recurring questions: general servicing vs chemical wash vs repair, how many units, condo or landed, access and timing — and steers toward a booking.
• Business — the AI hands the booking details — address, number of units, service type, preferred slot — to your calendar or job system via webhook. Recurring servicing customers can be rebooked the same way, without a phone call.

Why WhatsApp, specifically

Aircon customers in SEA live on WhatsApp: they send a photo of the leaking unit, forward your price list to their spouse, and confirm the slot in the same thread. It's where the whole job gets arranged — and the channel you can't watch from the top of a ladder.

RocketReply covers it all day. No new number, no forwarding — one QR scan on the number customers already use.

Honest about the boundaries

On Pro, the AI works from instructions you set plus hard guardrails: it never invents a price for a job type you didn't price, never promises a same-day slot you can't confirm, and hands anything unusual — warranty disputes, compressor faults, commercial contracts — to you. It fills your schedule; the technical judgment stays with your technicians.