For

Never miss a lockout call — even at 2am

Locksmithing is the purest speed business there is. Someone locked out of their flat at 2am, or a shop owner who can't open the grille in the morning, calls the first three locksmiths they find and hires whoever responds first. Nobody waits. Nobody leaves a message. A missed call isn't a delayed job — it's a deleted job.

But you can't answer while you're picking a lock, driving between calls, or asleep before a 6am callout. RocketReply makes sure the customer hears back anyway. The instant a WhatsApp call goes unanswered or a message lands, it replies — and on the AI plan it captures the location, the lock type, and the urgency, so when you pick up your phone the job is already half-done.

Calls and messages, both covered

• A missed call gets an instant reply: "Sorry I missed you — are you locked out, or is it something else? Send me your location and a photo of the lock and I'll come straight back to you."
• An incoming message — daytime work like digital lock installs, duplicate keys, rekeying after a tenant change — gets the same instant treatment.

Three levels of answer

• Starter — every missed call and message gets an instant, on-brand reply in your words.
• Pro — an AI assistant triages: lockout or planned work, what kind of lock, where, how urgent — so the 2am emergency and the Saturday digital-lock enquiry both get the right response.
• Business — the captured job details — location, lock type, urgency — flow to your job log or an automation via webhook, so your day is already organised when you check in.

Why WhatsApp, specifically

The locked-out customer is on their phone in a corridor — WhatsApp is the channel in their hand. A reply with a photo of the lock and a dropped pin gets the job moving faster than any phone tag. It's also the only channel that can answer a caller at 2am without you being awake.

RocketReply covers it around the clock. No new number, no forwarding — one QR scan on the number customers already use.

Honest about the boundaries

RocketReply answers and triages; it never quotes a price you didn't set and never promises an arrival time it can't confirm. On Pro, the AI works from your instructions plus hard guardrails, and anything it can't handle goes straight to you. For a locksmith, one saved 2am callout a month covers the cost many times over.